Document · Terms of Use

Terms of Use

These terms govern your use of the QuantarisAI website and the services accessible through it. By using the site you accept them in full. They set out what the platform is, what you may and may not do, and the limits of our liability.

1. Use of the website and services

The QuantarisAI website is an informational and marketing platform. It introduces an automated, AI-assisted trading service and collects enquiries from prospective clients; the actual execution of trades and holding of client funds are carried out by licensed legal entities and providers with whom trading is concluded. Your trading relationship, and the contract governing execution, is formed with the relevant provider during onboarding, and its terms apply to that relationship.

Access to the platform's live functionality requires registration and completed identity verification. You must be at least 18 years old, legally capable of entering contracts, and resident in a jurisdiction we serve. You are responsible for the accuracy of the information you provide and for keeping your credentials confidential; activity conducted through your account is presumed to be yours.

2. Limitations

The service is provided for personal, non-commercial use by the registered account holder. You may hold one account unless we agree otherwise in writing. Platform functionality, analysis coverage and payment methods may change as the service develops, and features may be added, modified or withdrawn; material changes affecting your live account are communicated to you directly. Where a feature is unavailable in your jurisdiction, it is unavailable, and attempting to route around a restriction through misrepresentation is a breach of these terms.

3. Marketing materials and information emails

By registering you consent to receive service-related communications: account notices, security alerts and transaction confirmations, which cannot be opted out of while you operate an account. You may also choose to receive marketing materials about the platform; that choice is yours, can be withdrawn at any time from your account settings or via the unsubscribe link in every message, and withdrawing it never affects service messages. We do not sell your contact details to third parties for their marketing.

4. Intellectual property

The QuantarisAI name, logo, website design, text, illustrations, data presentations and software are protected by intellectual property rights owned by us or licensed to us. You may view, download and print pages for your own personal, non-commercial use, retaining all notices. You may not republish, redistribute, scrape at scale, resell or create derivative works from the site's content, or use our name and marks to imply a relationship, endorsement or affiliation that does not exist, without our prior written consent.

5. Confidentiality

Each party may learn confidential information about the other through the service: you learn about our methods and systems; we learn about your identity, finances and activity. Such information must be kept confidential and used only for the purposes of the service, except where disclosure is required by law or a competent authority, is necessary to protect a party's legal rights, or the information is already public through no breach. This section survives the end of your use of the service.

6. Links to third-party sites

The site may reference or link to third-party websites and services for convenience or information. We do not control those sites, are not responsible for their content, security or practices, and a link is not an endorsement. Your use of a third-party site is on that site's terms, and you should apply the same scepticism there that our Fraud warning page encourages everywhere.

7. Prohibited use

You must not use the site or service for any unlawful purpose or in breach of these terms. Specifically prohibited: infringing anyone's intellectual property; transmitting spam, malware or deliberately disruptive code; probing, scanning or attacking the site's infrastructure or attempting to breach its security; circumventing access controls or rate limits; impersonating another person or misrepresenting your identity; money laundering, terrorist financing or any attempt to disguise the origin of funds; and using automated tools to extract data or interfere with the service without written permission. Breach may result in immediate suspension, and where the law requires, reporting to the authorities.

8. Support

Support is available at [email protected] during Monday to Friday, 9:00–17:30 GMT (excluding public holidays), covering account questions, platform functionality, payments, complaints and security reports. Urgent security matters are prioritised regardless of queue. Support will never ask you for your password, one-time codes or full payment card numbers; a request for those is itself a fraud attempt and should be reported to us.

9. Disclaimer of warranties

The site and its content are provided on an "as is" and "as available" basis. While we take care over accuracy, we do not warrant that the site will be uninterrupted, error-free, complete or timely, that analytical outputs or illustrative figures are accurate predictions, or that the service will meet your particular requirements. Market information may be delayed, and nothing on the site is investment advice, a personal recommendation, or an offer to buy or sell any instrument. To the fullest extent permitted by law, all conditions, warranties and terms implied by statute or common law are excluded.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses, including loss of profit, revenue, anticipated savings, data or goodwill, or for losses arising from events reasonably beyond our control, including third-party provider failures, communication outages and extreme market conditions. Our aggregate liability arising from your use of the website is limited to the greater of amounts you paid to the platform operators in the twelve months preceding the claim, or £100. Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded. Trading losses are not platform losses: market risk remains with you.

11. Indemnification

You agree to indemnify and hold the platform operators harmless from claims, losses and reasonable costs arising from your breach of these terms, your misuse of the service, your violation of applicable law or third-party rights, or your provision of false information, except where the claim arose from our own negligence or wilful misconduct.

Other provisions

These terms and the documents referred to in them, including the Privacy Policy and Risk disclosure, form the entire agreement between you and the platform operators regarding use of the website. If any provision is held unenforceable, the remainder continues in force, and the unenforceable provision is replaced by the closest lawful equivalent. We may update these terms as the service or the law changes; the current version is always the one published on this page, its effective date is shown on publication, and material changes are announced to registered users by email. Continued use after changes take effect constitutes acceptance. These terms are governed by the laws of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction over disputes arising from them. Questions about any clause: [email protected].