Risk disclosure

1. Introduction and the general warning

Trading cryptoassets, foreign exchange, precious metals and derivatives carries a high level of risk and can result in the loss of all invested capital. Past performance, back-tested results and illustrative projections are not reliable indicators of future results. Automation changes how decisions are executed; it does not remove the market risk those decisions are exposed to.

You should only trade with money you can afford to lose, and you should satisfy yourself that this kind of activity fits your knowledge, financial situation and tolerance for loss. Nothing on this website is investment advice, and no statement on it should be read as a promise or guarantee of profit. If any part of this page is unclear, ask your personal manager or write to [email protected] before you deposit.

2. Market risk: volatility and sharp price moves

Prices of digital assets and other traded instruments can move violently in minutes, driven by news, liquidations, sentiment shifts or macroeconomic data. A position that looks sound at lunchtime can be deeply negative by the close, and gaps can jump straight past the price level where an exit was planned. Volatility is also the source of trading opportunity, which is precisely why it deserves respect.

Practical recommendation: set position sizes and capital allocation with your manager so that a run of adverse days does not threaten money you need elsewhere. Treat the minimum deposit as a ceiling for your first weeks, not a floor to build on immediately.

3. Liquidity risk: execution and slippage

Liquidity is how easily an order fills at the price you see. In thin markets, at news moments or on smaller trading pairs, the price available when your order lands can be materially worse than the price on screen. That difference, slippage, is a real cost that widens during exactly the volatile episodes when you most want to exit.

Practical recommendation: where possible favour instruments and hours with deep liquidity, and review execution records in your dashboard after high-volatility sessions so slippage is a measured number, not a surprise.

4. API connections and integrations

QuantarisAI interacts with markets and service providers through API connections. A mis-typed setting, a revoked key, a provider-side change or a temporary connectivity fault can prevent an action from being executed at all, or executed later than intended. The platform monitors connections, but no integration is immune to interruption.

Practical recommendation: use the scoped API settings described on the Security page, review your connection status when you change anything, and tell support immediately if a connection shows as unhealthy for longer than you expect.

5. Counterparty risk and the custody of funds

Trades are executed with third-party providers, and deposited funds may be held with licensed external parties such as payment processors and liquidity providers. If such an institution fails, freezes withdrawals or becomes insolvent, your access to funds can be delayed or reduced regardless of how well your strategy performed. Different assets and providers carry different protections, and digital assets are generally not covered by the compensation arrangements that apply to bank deposits.

Practical recommendation: keep withdrawal methods verified and active, and treat any provider that discourages withdrawals as a warning sign. You can ask your manager which providers are involved in your account's execution.

6. Operational risk: software, infrastructure and connectivity

The platform depends on software, servers, networks and data feeds. Bugs, hardware faults, failed updates, power outages and internet disruption between you and the platform can each interrupt trading, delay orders or make the dashboard temporarily unreachable. We maintain redundancy and test recovery procedures, but no operational chain is perfect.

Practical recommendation: keep your own records of important confirmations, ensure your contact email is current so incident notices reach you, and never let a single session's figures be your only copy of anything that matters.

7. Cybersecurity and phishing

Accounts holding money attract criminals. Phishing emails that imitate our branding, cloned websites, fake support agents on social media and attempts to steal credentials or one-time codes are all common in this industry. A takeover of your email can lead to a takeover of your trading account.

Practical recommendation: enable two-factor authentication on day one, treat unexpected contact with suspicion, verify you are on the genuine domain before entering credentials, and read the Fraud warning page for the signs of a clone. We will never ask for your password or one-time code by phone, email or chat.

8. Models and automation: what algorithms cannot do

The QuantarisAI engine applies probability-based analysis to market data, but every model is a simplification of a messy world. Regimes change, historical patterns decay, and a rule that performed well over one period can fail over the next. Automated systems also act on their rules without hesitation, which converts a bad rule into a bad outcome quickly and consistently. No configuration of the platform eliminates losses, and we do not claim that it does.

Practical recommendation: review your strategy settings with your manager at regular intervals rather than treating initial parameters as permanent. The volatility guard can pause activity in disorderly conditions, but it is a brake, not insurance.

9. Service availability

Scheduled maintenance, unscheduled incidents and extreme market conditions can make the platform, or parts of it, temporarily unavailable. During such windows you may be unable to view positions, change settings or request withdrawals until service is restored. Incident communication goes to your registered email address.

Practical recommendation: read maintenance notices, keep your registered email working, and in a prolonged outage contact support by email rather than waiting silently.

10. Before you start: a working checklist

Understand the strategy you are running, in your own words: what it buys, when it acts, and what it does when conditions turn against it. Decide in advance the maximum amount you are prepared to have at risk, and write it down where you will see it. Protect the account itself with two-factor authentication, a unique password and up-to-date contact details.

Then keep control of the automation rather than letting it keep control of you: check the audit history when something surprises you, review results with your manager on a schedule, and pause activity when your financial situation changes. If you are ever unsure whether to continue, that uncertainty is itself information. Discuss it with us before increasing your exposure.

Questions about anything on this page: [email protected].