Documents · Fraud warning

Fraud warning

Our company takes every piece of information and every suspicion of fraudulent activity extremely seriously. From time to time we identify companies that use our name, or names similar to ours, without permission. This can create confusion and spread false information about our company and our services. This page exists so you can tell the genuine platform from an imitation in under a minute.

Why we publish this notice

Fraudsters imitate brands that clients trust. The stronger a platform's reputation, the more attractive it is as a costume. We issue this notice for three reasons: to warn clients and the public about the specific patterns of impersonation we see; to state clearly what QuantarisAI will and will not ever do, so that abnormal behaviour is recognisable as abnormal; and to make one point unambiguous before anything else: we are not responsible for fraudulent operations carried out in our name by parties we do not control, however regrettable the losses of anyone affected.

Cloned companies

A clone firm copies a legitimate company's name, logo, website design or regulatory wording to appear real. Typical signs: a website address subtly different from the official one; contact details that do not match those published here; pressure to deposit quickly to "secure a position"; solicitation through social media messengers, dating apps or unexpected phone calls; promises of certain profits or recovery of previous losses for an upfront fee; and requests to install remote-access software on your device.

If you suspect you are dealing with a clone using our brand, name or logo: do not share any personal information, do not send funds, and notify us immediately at [email protected] with the website address, phone number or account that approached you. We work continuously to identify clone operations, and we underline honestly that some may remain undetected for a period of time. Always verify the legitimacy of any company you deal with online before sharing personal data or entering any business relationship.

Misuse of our name and identity

We are aware of cases where our name and the personal data of individuals have been misused for fraudulent purposes that we cannot influence or control. While we deeply regret the financial losses suffered by anyone affected by such activity, our company bears no responsibility for fraudulent operations performed in our name. This is not a legal technicality; it is the plain truth about impersonation, and it is why we ask every client to treat unexpected contact with the caution described below.

How to verify you are dealing with us

  • Check the address bar: the genuine QuantarisAI website is served from our official domain, with a valid HTTPS certificate.
  • Check the contact route: genuine communication comes from our own domain and from [email protected], never from free personal email accounts.
  • Check the behaviour: we will never ask for your password, a one-time authentication code, remote access to your device, or a transfer to a "safe account" or an unknown wallet.
  • Check the promise: we do not offer fixed outcomes, deposit bonuses for moving your savings, or trading described as carrying no risk. Anyone who does is not us.
  • When in doubt, write to us first. A genuine firm is never annoyed by a verification question.

If you have already shared data or money

Contact your bank or card issuer immediately and ask about their fraud procedures, including chargeback where applicable; change the password of the email account involved and any account sharing that password; and report the matter to Action Fraud, the UK's national fraud and cybercrime reporting service, or to Police Service of Northern Ireland if you are in Northern Ireland. Then tell us what happened at [email protected]: even where we cannot recover funds, your report helps us warn other clients and pursue takedowns of clone domains.